Terms of Service

Last updated: November 14, 2025

1. Acceptance of Terms

By accessing or using Revmazon ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Description of Service

Revmazon provides AI-powered analysis of Amazon product reviews. The Service includes:

  • Analysis of publicly available Amazon review data
  • AI-generated insights and strategic recommendations
  • Customer sentiment analysis and trend identification
  • Report generation and sharing capabilities

3. Account Registration

3.1 Account Creation

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3.2 Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

3.3 Account Security

You agree to notify us immediately of any unauthorized access or security breach. We are not liable for any loss resulting from unauthorized use of your account.

4. Subscription Plans and Billing

4.1 Plan Types

  • Free Plan: 1 product report (lifetime), up to 500 reviews analyzed
  • Pro Plan: 50 reports per month, up to 1,000 reviews per report
  • Agency Plan: 150 reports per month, unlimited reviews per report

4.2 Billing

Paid subscriptions are billed monthly or annually based on your selected plan. All payments are processed securely through Stripe. Prices are subject to change with 30 days' notice.

4.3 Usage Limits

Report limits reset monthly on your billing cycle date for paid plans. The Free plan limit does not reset. If you exceed your limit, you must upgrade or wait for the next billing cycle.

4.4 Cancellation

You may cancel your subscription at any time through your billing settings. Cancellations take effect at the end of the current billing period. No refunds for partial months.

4.5 Refunds

We do not offer refunds except as required by law or at our sole discretion. All sales are final once services are rendered (i.e., reports generated).

5. Acceptable Use Policy

You agree NOT to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Use the Service for any illegal or unauthorized purpose
  • Attempt to reverse engineer, decompile, or hack the Service
  • Scrape, crawl, or automate access to the Service beyond normal usage
  • Share your account credentials with others
  • Resell or redistribute our analysis or data
  • Use the Service to spam, harass, or harm others
  • Overload or interfere with the Service's infrastructure

6. Intellectual Property

6.1 Our Rights

The Service, including its original content, features, and functionality, is owned by Revmazon and protected by international copyright, trademark, and other intellectual property laws.

6.2 Your Rights

You retain ownership of any data you input into the Service. By using the Service, you grant us a limited license to process your data to provide the Service.

6.3 Generated Reports

You own the reports generated through the Service for your use. However, you may not resell, redistribute, or use them to create competing products or services.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and process publicly available Amazon review data in accordance with applicable laws.

8. Third-Party Services

The Service integrates with third-party services (Stripe, OpenAI, Amazon). We are not responsible for the availability, accuracy, or content of these services. Your use of third-party services is subject to their respective terms.

9. Disclaimers

9.1 Service Availability

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We do not guarantee uninterrupted, timely, secure, or error-free operation.

9.2 Accuracy of Analysis

While we strive for accuracy, AI-generated insights may contain errors or inaccuracies. Results should be used as guidance, not absolute truth. We are not responsible for decisions made based on our analysis.

9.3 Amazon Data

We are not affiliated with Amazon. Review data is sourced from publicly available information. Amazon may change their data access policies, affecting service availability.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVMAZON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers
  • Any bugs, viruses, or malicious code
  • Any errors or omissions in any content
  • Any loss or damage arising from third-party services

Our total liability shall not exceed the amount you paid us in the 12 months before the claim, or $100, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless Revmazon from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Termination

We may suspend or terminate your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. We may delete your data in accordance with our data retention policy.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Miscellaneous

14.1 Entire Agreement

These Terms constitute the entire agreement between you and Revmazon regarding the Service and supersede all prior agreements.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision will not be considered a waiver of those rights.

14.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms to any successor or affiliate.

15. Contact Information

For questions about these Terms, please contact us:

By using Revmazon, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please discontinue use of the Service immediately.